No B.S. Inner Circle is currently looking for a Member Concierge to be a liaison between our company product and services and Members. This position will assist with orders, account questions, billing questions, resolving any Member concerns, and other queries. The Member Concierge will always have a warm and personable demeanor with Members and will have a passion for providing a very high level of customer satisfaction.
The mission of this position is to provide a high level of customer satisfaction as well as attract potential customers by answering product and service questions. The Member Concierge will have an in-depth knowledge of all No B.S. Inner Circle products and services and will work to educate the Member on products and services that might be to their benefit. The Member Concierge will help orchestrate positive Member relationships throughout all No B.S. company hosted events and interactions. The Member Concierge will track Member involvement and engagement with the No B.S. Inner Circle brand and will maintain a current and up-to-date database of all former, current and future No B.S. Inner Circle Members.
Competencies (These are MUSTS):
Preferred Skills and Experience:
No B.S. Inner Circle is an entrepreneurial, high growth company with opportunity for advancement and lots of upward mobility. Professional development programs offered. We offer great Vacation/PTO benefits, a great Medical/Dental program, 401(k) program with company contribution and other nice perks. We highly value and respect our Team Members.